PLUGIN SUPPORT

A useful support request starts with the real situation.

Email devnayem30@gmail.com with the product name, your order email, WordPress and WooCommerce versions, and a clear description of what happened. I aim to respond within two business days.

01 SETUP

Identify the setup

Include your site URL, product version, WordPress version, WooCommerce version, and browser name.

02 PROBLEM

Show the exact problem

Describe the intended result, the steps you took, the actual result, and the full error message if one appeared.

03 PRIVACY

Keep private details private

Do not email WordPress passwords, application passwords, card details, or private API keys. Redact them from screenshots.

PURCHASE AND LICENSE HELP

Need a download link or license details?

Use the Freemius customer portal first. It can send product download links and license information to the purchase email.

Open customer portal